Shipping policy
Thank you for shopping with Ayra Living.
We are committed to providing a smooth and reliable delivery experience for our customers across the United Kingdom.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information (where available).
Delivery Time
Estimated delivery time for UK orders:
**5–10 Business Days**
Please note that delivery times are estimates and may occasionally vary due to:
High order volumes
Courier delays
Weather conditions
Public holidays
Shipping Locations
We currently ship within the United Kingdom.
At this time, we do not offer international shipping outside the UK.
Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery location.
From time to time, we may offer: -
Free shipping promotions
Discounted shipping offers
These promotions will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive tracking details via email (if tracking is available for your order).
If you have not received your tracking information within a few business days, please contact our support team.
Delayed or Lost Packages
While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur.
If your order appears delayed or lost, please contact us and we will do our best to assist you promptly.
Incorrect Shipping Information
Please ensure that all shipping details are entered correctly during checkout.
Ayra Living is not responsible for orders shipped to incorrectly entered addresses provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with:
Your order number & Photos of the damaged item and packaging.
We will review the issue and assist you with a suitable resolution.
Contact Us
If you have any questions regarding shipping or delivery, please contact us on info.ayraglobalelite@gmail.com
We’re always happy to help.